Thanks to WhoIsHostingThis.com for our infographic today. This one is a little different, it’s not talking about marketing, but websites.
There are various nuances of technical issues and mishaps that can affect a website, which can result in it crashing or going down.
Everyone is vulnerable. Even the big guys: Google, Yahoo, Facebook, etc.,
To prepare oneself for this type of issue with any website, there are precautions to take.
The main causes of website outage include:
- Server Overload
- Server Maintenance
- Webmaster Errors
- Datacenter Problems
- DDoS Attacks
The best ways to protect a website include:
- CDN Services
- Backup Hosting
- DNS Management
- Using a Scalable Hosting Plan
In case of an outage make sure the website is actually down and then contact the web host and let them know of the issue.
Be honest and communicate with customers. Outages and downtime happen, and people are usually well aware. Just let them know a server is down, it is temporary, and the issue is being fixed.
Keep up to date with the issue and once it is fixed, test all facets of the web page before relaunching (if the website was disabled). Then make customers aware the site is back up and running fine, once the issue is resolved, and resume the page.