Tag Archives: Social Review

Social Reviews – Allow your Fans to Speak

TabSite is pleased to announce the launch of a new Engagement App, Social Reviews.

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Create a tab on your business Facebook Page for fans to review your business, products and more.  Create engagement centered on a focal topic.

The Social Review tab from TabSite offers many uses such as: 

  • Reviews
  • Testimonials
  • Feedback
  • Opinions
  • An additional line of customer service
  • and more!

Available at the Tabsite Gold and Platinum Plan levels, the Social Review app allows Page Admins to setup a Page where fans can give input.  Page Admins can select to have one comment stream, or to add multiple areas, each with it’s own unique stream of comments.

Some brands have used the Social Review tab on their Facebook Page to get input on possible new logos, new products, or input on specific store location customer service.

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The Platinum Plan offers the additional capability for Page Admins to set review to “Must Be Pre-Approved” which means that no comment is live until the Page Admin reviews it and makes it live.

Page Admins have full control to hide or delete comments that do not meet approved standards outlined.

KEY FEATURE:  Have one comment stream on the tab or have a unique comment stream per image.  This allows you to have one unified comment thread or individual threads per image (different products/services/ideas).

Why Social Reviews?  Because Facebook’s Comments Social Plug-in uses an algorithm to only display relevant comments to each user.  So not all comments are displayed and different viewers might see different comments if using simply the Facebook Comments tool.  Not so with Social Reviews!  Social Reviews will show ALL viewers ALL the comments and also gives the user the ability to post the comment to their profile News Feed.

Admins control how users can give feedback, via their Facebook profile, e-mail submission, or both.

Look for the Social Review app in the Engagement App suite within TabSite.

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 Example:

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