Guest Post on the value of a Facebook Page Email optin by John Haydon, originally posted on www.JohnHaydon.com. Published with permission.
How to Use Your Facebook Page to Build Your Nonprofit Email List
For many nonprofits, email is the bridge that Facebook fans frequently walk across on their way to becoming a donor, simply because it’s more private and less distracting than Facebook.
This is why it’s critical to have a smart email marketing strategy,in addition to a smart Facebook strategy.
No one gets off from joining your email list
No one ever joined an email list just to join an email list (“How many more email lists can I join today?!! I love filling out those cute little forms! Oh, look – here’s another one!”).
It would be great if this were so, but it’s not.
So, you have to do a lot of things right before someone will give you permission to invade enter their inbox.
How to Use Your Facebook Page to Build Your Nonprofit’s Email List
Here’s what you need to do to create a healthy email acquisition strategy on Facebook:
1. Make The Value Exchange Obvious
People will only join your email list when they feel that the pleasure of joining outweighs the pain.
Before you stick an optin form on your Facebook Page, be clear about the value exchange. You can do this in a few ways:
- Offer an eBook (resource guides, healthy recipes, how tos). I’ve acquired almost 500 emails from Facebook with this eBook.
- Give them regular tips on staying healthy like the American Diabetes Association does.
- Ask people to take a pledge, like The Human Society of The United States does.
- If your org does advocacy, ask people to sign a petition like Care2 does.
- Run a give away contest with a sponsor on your Facebook Page.
2. Build The Bridge (Put an Optin Form on Your Facebook Page)
If you’re using a service like Aweber or Mailchimp, create a webform and add it to a custom tab (howto).
The Case Foundation uses the Mail Chimp Facebook app to add a simple but effective optin form to their Facebook Page (as shown below).
Important: Make sure you create a new email list in your email marketing software so that you can email these new subscribers the right messages at the right time (segmentation).
3. Point The Way (Design For Action, Not Awards)
Don’t get OCD about creating a beautiful Facebook tab. Design for action, not awards. A few ideas:
- Use a large font size – 16pt or higher. Easier to see – and trust.
- Use a few words as possible. In fact, I know you can cut your copy by 50%.
- Focus your copy exclusively on the benefit of joining your list,like on this tab.
- Use highlighter yellow as the background color for the fields,like I do here.
- Use arrows and white space to direct attention, like The International Fellowship of Christians and Jews does (as shown above).
- Include a headline that clearly states the value of joining your list.
4. Remove All Distractions
Forget about your Twitter feed, latest Pin, or your YouTube video. These things will only hinder your acquisition goals.
5. Only Ask for Name and Email
Remember, people use Facebook to connect with friends, not causes. Respect that by only asking for the essentials (first name and email).
You can always ask for street address and other items later on.
6. Make it Mobile
Custom tabs are not viewable on mobile devices, unless you create tabs with a tool that has a solution for this like TabSite.
TabSite tabs include mobile-friendly URLs (shown above), which can be posted in updates or used in ads to render a mobile version of your tab.
7. Promote Your List with Updates and Ads
People don’t visit your custom tab just because you built it.
You have to post updates and use Facebook ads to promote it!
In the description of photos, encourage fans to subscribe to your email list to get the inside story. Or share a photo and ask people to take a pledge, like The Human Society of the United States does here.
8. Measure, Measure, Measure
The only way you’ll ever learn what approach is working (or not) is to measure them.
One way to measure is to create a unique form specifically for your Facebook custom tab.
This will allow you to see how it performs compared to other places where you’re collecting emails (in the example above, I learned that Facebook converts better than my blog).
Want to learn more? Register for our Facebook Webinar.
Join our Facebook Marketing for Non-Profits Webinar on March 28 >>
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