New Tab Install Process

To Keep current with recent Facebook API changes we have updated our Tab Install Process. 

Recently we had some isolated scenarios where some tabs were not showing on the fan page (gone from the navigation) but all content was in the TabSite Manager.  To prevent this from happening again, we have updated our tab install process for all custom named tabs. 

 

When you login to the TabSite manager and add a new tab or update a tab you will be prompted to install a updated App.  This is a one time process.

 

Step 1:

You will be prompted to setup a new app.

 

Step 2:

Click the Facebook “Okay”.

Step 3:

Click “Follow this Link” to open Facebook App Page (Make sure Pop-ups are enabled so this Page can load).

 

Step 4:

Grab App Secret and copy

 

Step 5:

Paste App Secret and click “Setup App”

 

You will get a “Success!” confirmation message.  Simply proceed forward.  This is a one time process on updating apps.

 

That’s it! This ensures long-term stability of your tab pages.

NOTE: If you had a custom icon you will need to reload it. 

If you have any issues, feel free to submit a ticket on our website.