Facebook Reports Bug Impacting Tab Name Customization

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Facebook has acknowledged a bug that is causing Apps such as Facebook TabSite to not work correctly in some cases when users attempt to customize the Tab on their Fan Page or Personal Profile.

 

The issue impacts users who want to customize or change the name of their Tab in TabSite.

 

Users who enter their custom Tab name see this box in the TabSite manager which is normal:

Custom_Name_Tab_yellow_box.png

 

However, users will then get an error message similar to this with the name of their custom tab in it when clicking the “Click Here” link:

Custom_Name_Tab_facebook_error_message.png

Facebook is reporting that they will have this bug in their system fixed within 2-3 days of the date of this post.  Note that this is NOT an issue with TabSite programming, but is a bug within Facebook. 

 

The TabSite team will alert you when this issue has been resolved by Facebook.  Be sure to “Like” our TabSite Fan Page and/or App page to ensure you get the quickest updates.

Click here to follow this bug report with Facebook.

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About Mike Gingerich

Mike Gingerich, President of Digital Hill & TabSite is a business blogger Marketer and Consultant. Part geek, part marketer, part strategist, total fitness and running junkie. Mike is an author and speaker, having presented at Social Media Week Lima, Social Media Camp (Canada) and more. Mike is a marketing, social media, and business startup enthusiast with 10+ years experience building apps, consulting, and training businesses with winning integrated strategies. Mike loves deploying tactics to increase awareness, sales, and maximize ROI in both B2B and B2C markets via digital media.