Create a tab for fans to review your business, products and more. Call it "Testimonials" and enable fans to add their feedback!
The Social Review tab offers many uses such as:
- Reviews
- Testimonials
- Feedback
- Opinions
- An additional line of customer service
Available at the Gold and Platinum Plan levels, the Social Review app allows Page Admins to setup a Page where fans can give input. Page Admins can select to have one comment stream, or to add multiple areas, each with it's own unique stream of comments.
Some brands have used the Social Review tab to get input on possible new logos, new products, or input on specific store location customer service.
Pre-Approve all Entries before they are Live on the Tab: The Platinum Plan offers the additional capability for Page Admins to set review to "Must Be Pre-Approved" which means that no comment is live until the Page Admin reviews it and makes it live.
Page Admins have full control to hide or delete comments that do not meet approved standards outlined.
KEY FEATURE: Have one comment stream on the tab or have a unique comment stream per image. This allows you to have one unified comment thread or individual threads per image (different products/services/ideas).
Why Social Reviews? Because Facebook's Comments Social Plug-in uses an algorithm to only display relevant comments to each user. So not all comments are displayed and different viewers might see different comments if using simply the Facebook Comments tool. Not so with Social Reviews! Social Reviews will show ALL viewers ALL the comments and also gives the user the ability to post the comment to their profile News Feed.
Select the Social Review app as noted below.
This opens the setup form where you will complete the form and add a image(s) to give direction to users on what to review, comment on, etc.
Advanced Configuration for Other Languages
For more information on the Promotional Tools section, go here: http://www.tabsite.com/help/page/304/Promotion-Tools
